How to Enroll in Medicaid/Medical Assistance | UPMC for You
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Ensuring You are Covered

In order to enroll in UPMC for You, you must qualify for Medical Assistance (Medicaid) through the state of Pennsylvania. The Department of Human Services (DHS) will determine whether you qualify for Medicaid and what benefits you and/or your family members will receive. Learn more about eligibility here.

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How to Enroll in UPMC for You

There are several ways to do it:

  1. Online: Visit enrollnow.net/enroll to enroll.

    Enroll Now
  2. By app: Download the PA Enrollment Services app.
  3. By phone: Call PA Enrollment Services at 1-800-440-3989 to enroll in UPMC for You. TTY users should call 1-800-618-4225. Help is available Monday through Friday from 8 a.m. to 6 p.m. Customer service is offered in multiple languages.
  4. By mail: Download an application, then mail your completed form to this address:


    PA Enrollment Services
    PO Box 61077
    Harrisburg, PA  17106

Need to apply for Medicaid/Medical Assistance:

Use COMPASS or your County Assistance Office:

  • Visit the COMPASS website at state.pa.us to complete an online application.
  • Download an application to send to your local County Assistance Office (CAO). You can also contact your CAO for instructions on how to apply. Caseworkers are available at the CAO to help you and answer your questions. They can talk with you in person or over the phone (if the office is closed to the public).

 

Questions about UPMC for You?

If you have questions about benefits or how to enroll, please call the UPMC for You Health Care Concierge team at 1-800-286-4242. TTY users should call 711. Help is available at these days and times:

  • Monday, Tuesday, Thursday, and Friday from 7 a.m. to 7 p.m.
  • Wednesday from 7 a.m. to 8 p.m.
  • Saturday from 8 a.m. to 3 p.m.

Learn more about the value of UPMC for You.

Free Transportation and Zero Copay Benefit Limitations

Free transportation benefit is only available in Northeast and Southeast Physical HealthChoices zones. Mobile ticketing varies by county. Please contact the UPMC for You Health Care Concierge team at 833-779-6825 (TTY: 711). Help is available at these days and times: Monday, Tuesday, Thursday, and Friday from 7 a.m. to 7 p.m.; Wednesday from 7 a.m. to 8 p.m.; Saturday from 8 a.m. to 3 p.m. If you have questions about how to utilize the transportation benefit, including information about public transit routes that are available in your area, go to upmchp.us/ma-info

Upon the effective date of the Physical HealthChoices (Medicaid) implementation, this benefit will apply to members who live in the Lehigh/Capital, Northeast, and Southeast Physical HealthChoices zones. Go to upmchp.us/ma-info for more information.