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UPMC Health Plan Neighborhood Center

At The Village at Eastside
6401 Penn Ave.
Pittsburgh, PA 15206.

UPMC Health Plan Neighborhood Center will serve UPMC Health Plan members and all individuals and families of Pittsburgh’s East End communities.

Services will include:

• Customer service for UPMC Health Plan members.
• Virtual health care.
• Assistance for individuals and families interested in UPMC Health Plan products and services.
• Food pantry offerings (limited operation).
• Workforce development programs through the UPMC Pathways to Work program.
• Referrals to social and supportive resources.

Visit UPMC Health Plan Neighborhood Center for more information.

Virtual Health Education Advisory Committee events

The Health Education Advisory Committee (HEAC) was created to help us better understand your needs. Events are held quarterly to talk with you about health care and health education topics. During the pandemic, UPMC for You has held virtual events for members.

Where to go for the right care at the right time

Listen to a discussion with our guest host, former Pittsburgh Steeler Charlie Batch! You’ll learn about finding high-quality care when and where you need it. Knowing all your options can help you make the best choice based on your needs. You’ll learn:

• What your nonemergency care options are and when to use them.
• What qualifies as an emergency and when to go to the emergency room.

Call the Health Care Concierge team at 1-800-286-4242 (TTY: 711) if you are interested in more information about the HEAC events. Representatives are available Monday, Tuesday, Thursday, and Friday from 7 a.m. to 7 p.m.; Wednesday from 7 a.m. to 8 p.m.; and Saturday from 8 a.m. to 3 p.m.